Frequently Asked Questions
Find answers to common questions about your Simmi experience
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page to find your perfect fit across our footwear and apparel collections.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. Modifications or cancellations are only possible within 30 minutes of placement.
Do you restock items that are sold out?
Many of our popular styles are restocked. We recommend signing up for 'Back in Stock' notifications on the specific product page.
Are your materials vegan-friendly?
Simmi is proud to offer a wide range of high-quality synthetic and vegan leather options. Check product descriptions for specific material details.
How can I track my shipment?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Yes, Simmi ships to over 100 countries worldwide. Shipping costs and delivery times vary by destination.